详细信息
Analysis on the Job Satisfaction of Star-rated Hotel Managers in Beijing Based on Comparative Study-Taking Beijing-based Hotels Above 3-star as Examples
文献类型:会议论文
英文题名:Analysis on the Job Satisfaction of Star-rated Hotel Managers in Beijing Based on Comparative Study-Taking Beijing-based Hotels Above 3-star as Examples
作者:Wang Jing[1];Lin Feng[1];Koyuncu, Mustafa[2]
通讯作者:Wang, J[1]
机构:[1]Beijing Union Univ, Inst Tourism, Beijing, Peoples R China;[2]Nevsehir Univ, Fac Tourism & Commerce, Nevsehir, Turkey
第一机构:北京联合大学旅游学院
通讯机构:[1]corresponding author), Beijing Union Univ, Inst Tourism, Beijing, Peoples R China.|[1141732]北京联合大学旅游学院;[11417]北京联合大学;
会议论文集:International Symposium on Tourism Resources and Management
会议日期:FEB 05-06, 2010
会议地点:Inst Tourism Studies, Macau, PEOPLES R CHINA
主办单位:Inst Tourism Studies
语种:英文
外文关键词:Job satisfaction; Star-rated Hotels; Managers; Comparative study
摘要:Questionnaire survey is adopted in this paper to study the job satisfaction of the managers with well-known star-rated hotels in Beijing and Antalya a world-famous tourism city. First of all, 6 common factors educed from the raw data of 262 samples of Beijing by factor analysis and multivariate linear regression are taken as secondary indicators, and their 36 element factors are used as tertiary indicators to establish a satisfaction indicator system and regression equation for satisfaction calculation. Based on comparative analysis of data, the following conclusion is drawn: (1) In general, the managers of Beijing-based star-rated hotels have relatively high satisfaction with their jobs. (2) In terms of the three secondary indicators, i.e. career objective, working method and life satisfaction, the managers of Antalya-based hotels also have relatively high satisfaction; and with respect to the three secondary indicators of working enthusiasm, working time and work-family relation attitude, managers with Beijing-based star-rated hotels have relatively high satisfaction. And finally, the strategy for improving the satisfaction of managers with Beijing-based star-rated hotels is proposed.
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