文献类型：期刊文献

英文题名：Coordination mechanism of IT service supply chain: an economic perspective

作者：Yan, Jianyuan[2];Guo, Yanli[1];Schatzberg, Laurie[3]

第一作者：Yan, Jianyuan

通讯作者：Guo, YL[1]

机构：[1]Beijing Union Univ, Coll Business, Dept E Business, Beijing 100025, Peoples R China;[2]Nankai Univ, Sch Business, Dept Management Sci & Engn, Tianjin 300071, Peoples R China;[3]Univ New Mexico, Anderson Sch Management, Albuquerque, NM 87131 USA

第一机构：北京联合大学管理学院信息管理与电子商务系|北京联合大学商务学院

通讯机构：[1]corresponding author), Beijing Union Univ, Coll Business, Dept E Business, A3 Yan Jing Dong Li, Beijing 100025, Peoples R China.|[11417161]北京联合大学管理学院信息管理与电子商务系;[11417]北京联合大学;[1141755]管理学院;[1141721]北京联合大学商务学院;

年份：2012

卷号：22

期号：2

起止页码：95-103

外文期刊名：ELECTRONIC MARKETS

收录：;Scopus(收录号：2-s2.0-84864855439);WOS:【SSCI(收录号:WOS:000305521200005)】；

语种：英文

外文关键词：IT service supply chain; SSC; Supply chain coordination; Revenue sharing contract; SaaS; Online delivery; Implementation agent; Service delivery model

摘要：Currently, there are two models of service delivery in the information technology (IT) arena: implementation agent and software-as-a-service (SaaS), and each model results in a different IT service supply chain (SSC) structure. When IT service is delivered via implementation agents, independent software vendors (ISV) form the core of the supply chain, while in SaaS chains, platform operators act as the core. It is important to clarify how to coordinate supply chain participants in their respective supply chains, because there is sparse research about supply chain coordination contracts in the IT service industry. This paper draws upon the theory of revenue sharing contracts and investigates IT SSC coordination mechanisms under both SaaS and implementation agent models. The analytical results indicate that a SaaS supply chain has an optimal IT service price that is only related to the variable costs (C (os) ) of the SaaS platform operator, and so if the variable cost (C (os) ) can be reduced to zero, perfect coordination would exist. In contrast, the implementation agent supply chain achieves perfect coordination when the variable cost of the implementation agent is equal to the average unit implementation fee. By comparing the two supply chain models and interpreting their respective coordination mechanisms, this study can further advance supply chain contract theory research.