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An Empirical Study on Characteristics and Evaluation of the Spa Consumer Market in Beijing    

文献类型:会议论文

英文题名:An Empirical Study on Characteristics and Evaluation of the Spa Consumer Market in Beijing

作者:Xu Jufeng[1];Guo Wei[1]

第一作者:Xu Jufeng

机构:[1]Beijing Union Univ, Inst Tourism, Beijing 100010, Peoples R China

第一机构:北京联合大学旅游学院

会议论文集:International Symposium on Tourism Resources and Management

会议日期:FEB 05-06, 2010

会议地点:Inst Tourism Studies, Macau, PEOPLES R CHINA

主办单位:Inst Tourism Studies

语种:英文

外文关键词:spa relaxation; spa tourism; spa consumption; consumer market

摘要:Spa leisure consumption has gradually flourished in recent years. With unique market advantages and resources, a certain scale of spa industry has been developed in Beijing. However, there still exist some problems in the industry. This paper, based on the local market needs and evaluation, made an empirical study on the characteristics of needs and satisfaction in the spa consumer market in Beijing. The results showed that about half of the local residents in Beijing go to spa once or twice a year with the motivation for relaxation and enjoyment. The study also found that there were three major sub-markets in this consumption group: personal/family consumption, administrative consumption and gift consumption. According to the study, the consumers are the most satisfied with the recreational effects and the least satisfied with the price. The results of this study can be of some reference for the sustainable development of spa tourism industry in Beijing.

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