文献类型：期刊文献

英文题名：Knowledge platform affordances and knowledge collaboration performance: The mediating effect of user engagement

作者：Jiao, Zeyu[1];Li, Chang[1];Chen, Jianbin[1]

第一作者：Jiao, Zeyu

通讯作者：Chen, JB[1]

机构：[1]Beijing Union Univ, Business Coll, Beijing, Peoples R China

第一机构：北京联合大学商务学院

通讯机构：[1]corresponding author), Beijing Union Univ, Business Coll, Beijing, Peoples R China.|[1141721]北京联合大学商务学院;[11417]北京联合大学;

年份：2022

卷号：13

外文期刊名：FRONTIERS IN PSYCHOLOGY

收录：;Scopus(收录号：2-s2.0-85145211775);WOS:【SSCI(收录号:WOS:000905556900001)】；

语种：英文

外文关键词：knowledge collaboration; social interaction; knowledge platforms; user engagement; knowledge platform affordances; knowledge collaboration performance

摘要：Knowledge collaboration is the result of knowledge transfer and social interaction among users on knowledge platforms, and its formation mechanism has attracted much attention. Based on the affordance theory, this paper introduces user engagement as a mediating variable to study the relationship between knowledge platform affordances and knowledge collaboration performance. Data collected from 361 valid questionnaires from the Zhihu platform were analyzed by using SPSS 26.0 and Amos 24.0. The results show that knowledge platform affordances have a direct and positive influence on knowledge collaboration performance as well as an indirect influence through user engagement. Expressly, user engagement undertakes three intermediary paths between knowledge platform affordances and knowledge collaboration performance: knowledge affordances-conscious participation-knowledge collaboration performance, knowledge affordances-enthusiasm-knowledge collaboration performance, and social affordances-social interaction-knowledge collaboration performance. This paper explores the formation process of knowledge collaboration performance by synthesizing affordance and user engagement theories. It clarifies the fundamental role of knowledge affordances in stimulating users' conscious participation and enthusiasm, and the critical role of social affordances in stimulating social interaction. Therefore, this paper further enriches theories of knowledge collaboration and knowledge platform affordances and provides a practical reference for the strategic optimization and development of knowledge platforms.